Preventing workplace incivility, lateral violence and bullying between nurses A narrative literature review.

Preventing workplace incivility, lateral violence and bullying between nurses A narrative literature review.

Authors

  • Stefano Bambi Careggi University Hospital, Florence Italy
  • Andrea Guazzini University of Florence
  • Christian De Felippis Saint James Hospital, Sliema
  • Alberto Lucchini S. Gerardo Hospital, University of Milan-Bicocca
  • Laura Rasero University of Florence

Keywords:

workplace incivility, lateral violence, bullying, nurses, prevention, reaction, solution

Abstract

 Introduction: according to available literature workplace incivility, lateral violence and bullying among nurses are widely diffused. Their negative consequences and the outcomes on nurses and healthcare organizations have been well described. However, real pro-active and reactive actions to manage these issues, seem to be poorly recognized and investigated. Aim: to summarize the results of international studies regarding the prevention of individual and collective reactions towards workplace incivility, lateral violence, and bullying between nurses. Methods: a narrative literature review was performed. Results: 7 original papers were included in this review. The implementation of zero tolerance policies and passive dissemination of information about these phenomena showed to be clearly ineffective. Conclusions: The limited number of evidence based studies and the typologies of interventions (mainly educational rather than team building programs and assertive communication) show inadequate effectiveness plus a lacking in the scientific evidence-based support. The need to find out innovative and “creative” solutions to face these problems has been suggested by different authors

Author Biographies

Stefano Bambi, Careggi University Hospital, Florence Italy

Emergency Intensive Care Unit

Staff Nurse

Andrea Guazzini, University of Florence

Department of Education and Psychology,

Researcher

Christian De Felippis, Saint James Hospital, Sliema

IMCU,

Clinical Nurse Coordinator

Alberto Lucchini, S. Gerardo Hospital, University of Milan-Bicocca

General Intensive Care Unit,

Nurse Chief

Laura Rasero, University of Florence

Department of Health Sciences,

Associate Professor

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Published

30-11-2017

Issue

Section

Original article: Nursing in society and in the workplace

How to Cite

1.
Preventing workplace incivility, lateral violence and bullying between nurses A narrative literature review. Acta Biomed [Internet]. 2017 Nov. 30 [cited 2024 Jun. 16];88(5-S):39-47. Available from: https://www.mattioli1885journals.com/index.php/actabiomedica/article/view/6838

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